Description
Proctoring Expert
The Proctoring Expert course is a specialist training path designed to train the Proctor (or Invigilator): the professional responsible for conducting the exam in every respect, from preparing the test environment to supervising candidates, through to managing critical situations during the test.
The content of this course is generated with the support of artificial intelligence systems, based on original teaching material prepared by qualified instructors.
On-demand
Asynchronous format
Reference standards
The course curriculum is structured in line with two international standards that are fundamental to the assessment and training sector:
- ISO 29992:2018 – Assessment of learning outcomes: a standard that sets out the requirements for assessing learning outcomes, with particular attention to the validity, reliability and impartiality of the examination process. It provides the conceptual framework within which the Proctor operates, ensuring the integrity of the assessment.
- ISO 29995:2021 – Testing and assessment services for language learning: a standard governing the requirements for testing and assessment services, covering test administration conditions, the role of the exam supervisor, and the operating procedures to be adopted in physical and virtual environments.
Who it is for
The course is intended for those who want to acquire or strengthen the skills needed to work as a Proctor or Invigilator in certified exam settings, both in a physical classroom and online. It is particularly suited to professionals already working in training, assessment or exam centre management, as well as those preparing to sit the ExamCenter Proctor/Invigilator certification exam.
Course content
- Role, responsibilities and competence profile of the Proctor/Invigilator
- Logistical requirements of the exam environment: accessibility, suitability of spaces, room management
- Technological requirements for in-person and remote proctoring: hardware, software, connectivity and exam management platforms
- Operating procedures before, during and after the exam session
- Managing irregularities, non-compliance cases and complaints
- Protecting confidentiality and candidates’ data
- Principles of fairness, impartiality and accessibility in conducting tests
Certificate of attendance
A certificate of attendance is issued at the end of the course.
