590,00 € iva esclusa
A 16-hour course based on the ISO 9001 standard, focused on the practical implementation of a quality management system, from process design to risk management and improvement. Delivered live with exercises on operational templates, it prepares quality managers, consultants and implementation teams to carry out a real project in their organisation.
The ISO 9001 Quality course (Implementer level) provides the knowledge, methods and examples needed to put into practice a quality management system that conforms to ISO 9001: from process design and risk management through to improvement tools.
Taught by Dott.ssa Valentina Grazia Sapuppo, the course is delivered live, online or in person, and combines methodology with hands-on exercises on operational templates, guiding you step by step through a real implementation project.
| āQuality | āISO 9001 |
| āImplementation | āProcess design |
| āRisk management | āContinual improvement |
| 01 | Context of the organisation and interested parties |
| 02 | Leadership, quality policy and objectives |
| 03 | Planning and risk management |
| 04 | Management of resources and competence |
| 05 | Design, production and service provision |
| 06 | Control of suppliers and purchasing |
| 07 | Monitoring, measurement and customer satisfaction |
| 08 | Internal audit, management review and continual improvement |
The programme is complemented by hands-on exercises and an optional learning assessment test.
Knowledge of the ISO 9001 requirements at Foundation level. No previous experience, preparatory courses or specific digital skills are required.
A certificate of attendance is issued at the end of the course.
