Business Excellence Expert

2.135,00 

The Business Excellence Expert course is the first specialist level for developing operational skills in continuous improvement and Lean Six Sigma. Through the DMAIC method, participants learn to analyse processes, identify root causes and implement effective, lasting solutions.

Description

Business Excellence Expert

Solving Problems, Improving Processes

The Business Excellence Expert course is the first specialist level for developing operational skills in continuous improvement and Lean Six Sigma.

The course guides participants in applying a structured method to analyse business processes, identify improvement opportunities, collect and interpret data, find the root causes of problems and define effective, lasting solutions.

Through a practical, project-oriented approach, the course shows how to turn operational issues and inefficiencies into measurable improvement initiatives, connected to the organisation’s performance goals.

The goal is to give participants a methodological and hands-on foundation to actively contribute to Business Excellence programmes, supporting process optimisation, waste reduction, quality improvement and the consolidation of results achieved.

5
Days
Live online
Synchronous format
6
Minimum participants
12
Maximum participants

The maximum number of participants is limited to ensure the quality of the hands-on exercises.

Who it is for

The course is aimed at professionals involved in managing, analysing or improving business processes who want to build core specialist skills to actively take part in continuous improvement projects.

It is particularly suited to:

  • Process owners and process contacts
  • Team leaders and operational coordinators
  • Project managers and project team members
  • Professionals in quality, operations, production, logistics and supply chain
  • Anyone involved in efficiency, standardisation or performance improvement activities
  • Process analysts and staff supporting organisational improvement
  • Managers or specialists who want to build a structured method for analysing problems, data and improvement opportunities

The course is suited to those who already have a basic understanding of business processes and want to develop more hands-on skills to contribute to continuous improvement initiatives.

Objectives
  • Apply a structured method (DMAIC) to analyse processes, data and root causes of problems
  • Actively contribute to Business Excellence programmes, supporting process optimisation and waste reduction
  • Consolidate the results achieved, improving quality and the long-term sustainability of solutions

Key topics

ā—Lean Six Sigma Foundations ā—Value Stream Mapping
ā—DMAIC Methodology ā—Root Cause Analysis
ā—Project Charter ā—Pareto and Ishikawa
ā—SIPOC ā—Lean Improvement Tools
ā—KPI and Data Collection ā—Control Plan
ā—Kaizen Project

Certificate of attendance

A certificate of attendance is issued at the end of the course.